Legal Notice

Introduction

In accordance with the provisions of the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and rules made thereunder, and other applicable laws in India, we bring to the attention of users and visitors of the site kerit.cloud this legal notice.

Legal Entity & Registration Details

Website Publisher & Operator

Nature of Services

KERiT Cloud provides cloud hosting services including but not limited to:

• Discord bot hosting (Python, JavaScript, Java)
• Minecraft server hosting
• Web application hosting
• Database hosting (MySQL, PostgreSQL)
• Lavalink music nodes
• REST API hosting

Intellectual Property Rights

This entire website is subject to Indian and international legislation on copyright and intellectual property.

Copyright Protection

• All content on this website including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software is the property of KERiT Cloud or its content suppliers
• The compilation of all content on this site is the exclusive property of KERiT Cloud
• All software used on this site is the property of KERiT Cloud or its software suppliers

Trade Names and Logos

KERiT Cloud, the KERiT Cloud logo, and all related names, logos, product and service names, designs, and slogans are trade names and proprietary identifiers used by KERiT Cloud. You must not use such marks without our prior written permission.

Restrictions

Reproduction of all or part of this website on any electronic or other medium whatsoever is formally prohibited except with the express authorization of KERiT Cloud. Unauthorized use may violate copyright, trademark, and other laws.

Copyright Infringement Reporting

If you believe any content on our platform infringes your copyright, please send a notice to support@kerit.cloud containing:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Location of the infringing material on our platform
• Your contact information (address, telephone, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

We will investigate and take appropriate action within 15 days of receiving a complete notice.

Service Availability & Uptime

KERiT Cloud aims to provide reliable service availability. For detailed uptime commitments, measurement methodology, exclusions, and service credits, please refer to our Service Level Agreement (SLA).

KERiT Cloud cannot be held responsible for:

• Temporary unavailability of services due to scheduled maintenance, updates, or technical issues
• Damage caused by force majeure events (natural disasters, wars, strikes, acts of terrorism, etc.)
• Interruptions caused by third-party service providers or network issues beyond our control
• Service disruptions resulting from user actions or misconfigurations

Limitation of Liability

User Equipment

KERiT Cloud cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the website kerit.cloud, resulting from:

• Use of equipment that does not meet specified requirements
• Appearance of bugs or incompatibilities
• Malware or viruses on user devices

User Content

Users are solely responsible for the content they host on KERiT Cloud servers. KERiT Cloud is not liable for any illegal, harmful, or offensive content uploaded by users.

Maximum Liability

To the maximum extent permitted by law, KERiT Cloud's total liability for any claims shall not exceed the amount paid by the user for services in the 12 months preceding the claim.

User Responsibilities & Acceptable Use

Users agree to:

• Not use services for any illegal purpose or in violation of any laws
• Not host content that infringes intellectual property rights
• Not engage in activities that could harm the service or other users
• Not attempt to gain unauthorized access to any part of the service
• Not distribute malware, viruses, ransomware, or harmful code
• Not host or distribute child sexual abuse material or content exploiting minors
• Not engage in phishing, fraud, or identity theft
• Not spam or send unsolicited bulk communications
• Comply with all applicable Indian laws including IT Act 2000, DPDP Act 2023, Copyright Act 1957, and related regulations

Age Requirement

Users must be at least 18 years of age to use KERiT Cloud services. Users under 18 may use our services only with the involvement and consent of a parent or legal guardian.

Refund & Cancellation Policy

For information about refunds, cancellations, and billing disputes, please refer to our Terms of Service or contact support at support@kerit.cloud.

Intermediary Responsibilities & Content Moderation

As a hosting intermediary under the Information Technology Act, 2000 and IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, KERiT Cloud:

Due Diligence Obligations

• Publishes rules and regulations, privacy policy, and user agreement
• Informs users not to host unlawful content as specified in Rule 3(1)(b) of IT Rules, 2021
• Appoints a Grievance Officer to address user complaints
• Removes or disables access to unlawful content within 72 hours of receiving actual knowledge or upon being notified by appropriate government authorities
• Provides users with mechanism to report violations

Takedown Process

Upon receiving a valid legal notice, court order, or notification from government authorities regarding unlawful content, KERiT Cloud will:

• Verify the authenticity of the notice or order
• Remove or disable access to the identified content within the legally mandated timeframe
• Where legally required and appropriate, inform the affected user about the action taken
• Preserve relevant data as required by law or upon request from law enforcement

Cooperation with Law Enforcement

KERiT Cloud cooperates with law enforcement agencies and complies with lawful requests for information in accordance with applicable laws and procedures. We may disclose user information when:

• Required by valid legal process (court order, warrant, subpoena)
• Necessary to prevent imminent harm to persons or property
• Required to comply with applicable laws and regulations

Proactive Monitoring

KERiT Cloud reserves the right (but not the obligation) to:

• Monitor compliance with our Terms of Service and Acceptable Use Policy
• Investigate potential violations reported by users or detected through automated systems
• Suspend or terminate accounts that breach terms of service
• Report illegal activities to appropriate authorities

Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000, IT Rules 2021, and the Digital Personal Data Protection Act, 2023, KERiT Cloud has appointed a Grievance Officer to address user complaints and concerns.

How to File a Grievance

You may submit a grievance by:

• Sending an email to the Grievance Officer at the above email address
• Contacting us via our Discord support server: https://discord.gg/7x9MQgFrCT

Grievance Handling Timeline

• Acknowledgment: We will acknowledge receipt of your grievance within 24 to 48 hours
• Resolution: We aim to resolve grievances within 15 days from the date of receipt
• Updates: You will be kept informed of the status of your grievance throughout the process

Information Required

To process your grievance effectively, please provide:

• Your name and contact information
• Details of your complaint or concern
• Relevant account information or transaction details
• Any supporting documents or evidence
• Desired outcome or resolution

Personal Data Protection

KERiT Cloud processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), and other applicable Indian data protection laws.

Legal Basis for Processing

We process personal data based on:

• Your consent for specific purposes
• Performance of contract to provide services
• Compliance with legal obligations
• Legitimate interests in operating and improving our services

Your Rights Under DPDP Act

• Right to Access: Obtain information about personal data being processed
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of personal data (subject to legal retention requirements)
• Right to Grievance Redressal: File complaints regarding data processing
• Right to Nominate: Nominate another individual to exercise rights in case of death or incapacity

Data Processing Details

For comprehensive information about:

• What personal data we collect and why
• How we use, store, and protect your data
• Data retention periods
• Third-party data processors and sharing practices
• Cross-border data transfers
• Security measures and breach notification procedures
• Cookie usage and tracking technologies

Please consult our comprehensive Privacy Policy.

Contact for Data Protection

To exercise your data rights or for data protection queries, contact us at:

• Email: support@kerit.cloud
• Grievance Officer: (contact details provided above)

Hyperlinks and Third-Party Content

The website kerit.cloud may contain hyperlinks to other websites or third-party services. KERiT Cloud:

• Has no obligation to verify the content of linked websites
• Declines all responsibility for content on third-party websites
• Does not endorse or take responsibility for third-party services, products, or content
• Is not liable for any loss or damage arising from use of third-party websites

Users access third-party websites at their own risk and should review the terms and privacy policies of those sites.

Cookies and Tracking Technologies

The website kerit.cloud may use cookies and similar technologies to improve user experience, analyze usage patterns, and provide personalized content.

For detailed information about:

• Types of cookies we use
• Purpose of each cookie
• How to manage or disable cookies
• Third-party cookies and analytics

Please consult our Privacy Policy.

Dispute Resolution

Governing Law

This legal notice and all matters arising from your use of the website and services shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Jurisdiction

Subject to applicable consumer protection laws, any disputes arising from the use of kerit.cloud or our services shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh, India.

Amicable Settlement

In the event of any dispute, we encourage users to first attempt an amicable settlement by:

• Contacting our support team at support@kerit.cloud
• Filing a grievance with our Grievance Officer
• Engaging in good faith negotiations to resolve the matter

Most disputes can be resolved quickly and efficiently through direct communication.

Service Level Agreement (SLA)

For detailed information about our service commitments, including:

• Uptime guarantees and measurement methodology
• Scheduled maintenance windows and exclusions
• Service credits and compensation procedures
• Performance metrics and monitoring
• Support response times

Please refer to our Service Level Agreement (SLA).

Modifications to Legal Notice

KERiT Cloud reserves the right to modify this legal notice at any time to reflect changes in our practices, services, or legal requirements. Changes will be:

• Published on this page with an updated "Last Updated" date
• Communicated to users via Discors Support Server
• Posted on our website and/or Discord server
• Effective immediately upon posting unless otherwise stated

Continued use of our services after changes constitutes acceptance of the modified legal notice. We encourage users to review this page periodically.

Severability

If any provision of this legal notice is found to be unenforceable, invalid, or illegal under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, valid, and legal. If modification is not possible, the provision shall be severed from this legal notice.

The remaining provisions shall continue in full force and effect and shall not be affected by the unenforceable, invalid, or illegal provision or by its severance.

Entire Agreement

This Legal Notice, together with our:

• Terms of Service
• Privacy Policy
• Service Level Agreement
• Acceptable Use Policy (incorporated in Terms of Service)

constitutes the entire agreement between you and KERiT Cloud regarding the use of our website and services, and supersedes all prior agreements and understandings.

Acknowledgment

By accessing and using kerit.cloud and our services, you acknowledge that you have:

• Read and understood this legal notice
• Read and understood our Terms of Service and Privacy Policy
• Agreed to be bound by all terms, conditions, and policies
• Confirmed you meet the age requirements (18+ or parental consent)
• Understood your rights and obligations as a user