Privacy Policy

Introduction

Kerit Cloud values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

Information We Collect

We may collect:

• Account Information: Username, avatar, email, user ID, payment details, and account activity
• Service Usage Data: Server usage, uptime, error logs, and configuration data
• Communications: Support tickets, emails, and other correspondence

How We Use Your Information

We use your data to:

• Provide and maintain our services
• Process payments and verify accounts
• Improve performance, security, and stability
• Communicate updates, changes, or support information
• Comply with legal requirements

Data Sharing

We do not sell or share personal data with third parties, except:

• When required by law or government authorities
• To trusted service providers assisting with hosting or payment processing

Data Retention

• Personal and billing data is stored only as long as necessary for service operation, legal compliance, or dispute resolution
• Users can request account deletion, which removes their data after 7 days unless backups are retained temporarily

Security Measures

• Servers and infrastructure are monitored 24/7
• Basic DDoS, firewalls, and network protections are in place
• Users are encouraged to use strong passwords and secure software

User Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for data usage, where applicable

To exercise these rights, contact us at support@kerit.cloud

Security Scanning & Content Inspection

To maintain a safe and secure hosting environment, KERiT CLOUD may automatically scan, analyze, or inspect user-uploaded files, code, or server content using automated systems. This is done solely to:

• Detect malware, viruses, ransomware, botnets, or harmful scripts
• Identify abusive or illegal activities (e.g., DDoS tools, phishing pages, spam tools)
• Enforce our Terms of Service and protect system integrity
• Comply with legal regulations and prevent misuse of our platform

We do not manually access user files unless absolutely required for:

• Security threat investigations
• Abuse reports
• Legal compliance
• Service stability or safety

Any manual access is performed only by authorized personnel and follows strict confidentiality and minimal-access guidelines.

By using our services, you consent to these automated and occasional manual security inspections for safety purposes.

Policy Updates

• Privacy Policy may be updated; changes will be communicated in advance
• Continued use of services constitutes acceptance of the updated policy