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Home/Privacy Policy
Data protection

Privacy Policy

How Kerit Cloud collects, uses, and protects your data — and the rights you have over it.

On this page
Data We Collect How We Use Your Data Cookies & Tracking Third-Party Services Data Retention Data Sharing & Disclosure Your Rights Children's Privacy Data Security Policy Changes
On this page
Data We Collect How We Use Your Data Cookies & Tracking Third-Party Services Data Retention Data Sharing & Disclosure Your Rights Children's Privacy Data Security Policy Changes

Data We Collect

When you use Kerit Cloud, we collect information necessary to provide and manage hosting services:

  • Account Details — email address, username, encrypted password hash
  • Billing Information — transaction history and payment status (payments processed securely via our PCI-DSS compliant third-party payment gateway)
  • Service Telemetry — server configurations, resource usage logs, and IP addresses
  • Support Communications — messages sent via Discord or email support tickets
Data Minimization: We only collect information essential for operational, security, and billing purposes.

How We Use Your Data

Your data is processed strictly for the following purposes:

  • Provisioning, maintaining, and monitoring your hosting environment
  • Processing orders, invoices, and billing renewals
  • Communicating essential service notifications and security updates
  • Detecting and mitigating DDoS attacks, abuse, and network threats
  • Complying with legal obligations under applicable laws

Cookies & Tracking

We use essential and performance cookies:

  • Essential Cookies — required for control panel login sessions and authentication
  • Analytics Cookies — Google Analytics (anonymized IP) to monitor site traffic and user experience
  • Preference Cookies — saved user theme and display settings

You can manage cookie settings in your browser at any time.

Third-Party Services

We integrate with trusted third-party providers:

  • Payment Gateways — a PCI-DSS compliant third-party payment aggregator processes domestic Cards, UPI, Net Banking and wallet transactions; PayPal handles international payments. Payment and card data is handled directly by these providers under their own privacy policies; we do not store your full card or bank details.
  • Security & CDN — Cloudflare for DDoS protection and DNS routing
  • Analytics — Google Analytics for aggregated usage trends

Each partner operates under strict confidentiality obligations and their respective privacy terms.

Data Retention

Our data retention lifecycle:

  • Account records are retained while your account remains active
  • Upon account closure, personal profile data is purged within 30 days
  • Billing records are retained for up to 5 years as mandated by tax laws
  • Server container backups are deleted 7 days after service cancellation

Data Sharing & Disclosure

We NEVER sell or rent your personal data to third-party advertisers or data brokers.

We disclose data only when required by valid court orders, law enforcement requests under Indian IT laws, or to protect the safety of our infrastructure.

Your Rights

Under DPDP Act 2023 and applicable privacy frameworks, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate personal records
  • Request erasure of your data ("right to be forgotten")
  • Request data export in a standard machine-readable format

To exercise your rights, contact us at support@kerit.cloud.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from minors under 13. If discovered, such records are promptly deleted.

Data Security

We safeguard data using TLS 1.3 encryption in transit, encrypted storage volumes, strict firewall access rules, and automated vulnerability scanning.

Policy Changes

We may update this Privacy Policy periodically. Notice of material updates will be posted on our website at least 3 days prior to becoming effective.

Need Support, Sales, or Legal Help?

Our team is available to assist you across all departments. Reach out directly using our official domain emails:

Support: support@kerit.cloud Sales: sales@kerit.cloud Abuse: abuse@kerit.cloud Phone: +91 79690 08320 Discord Community

Kerit Cloud
Uttar Pradesh, India
Business phone: +91 79690 08320 · Email: support@kerit.cloud

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